MP welcomes building society limited opening

A DECISION by the Cumberland Building Society to reopen their Langholm branch for limited periods has been welcomed by local MP David Mundell.


The society suspended counter services as a social distancing measure for the duration of the current coronavirus emergency, switching some staff to a central hub.


Responding to representations from Langholm constituents, Mr Mundell raised concerns about the temporary closure with Cumberland management, including chief executive Des Moore.


He pointed out the importance of the Langholm branch, particularly since the closure of the town's sub-Post Office.


Mr Mundell said: "The Cumberland's six-days-a-week counter service is greatly valued by customers who do not use a bank card and, for various reasons, find using cash dispensers challenging.


"It is important something is put in place to ensure that those facing difficulties can have secure and easy access to their cash."


Mr Moore has now written to the MP explaining they have reviewed the situation at temporarily closed remoter branches, including Langholm.


He states: "With particular note for your constituents, we will be opening Langholm branch fortnightly every Wednesday from 1 to 4, beginning on Wednesday April 8, and will look to increase hours when we are able.

"Social distancing measures will be in place at the branch and staff are contacting local customers to advise them of these temporary measures."


Mr Mundell added: "I'm grateful that this limited opening has been arranged by the Cumberland and also an earlier assurance about the long-term future of the branch. I look forward to a time when normal service can resume."